Terms & Conditions

Yogafriends Fuerteventura

A typical Day at Yogafriends

Contact

Yogafriends
Fuerteventura, S.L.
Cotogrande 17
35650 El Roque
Fuerteventura, Spain
CIF: B76252394

+34634558869
info@yogafriends.eu

Online Disclaimer

By participating in any online program of Yogafriends Fuerteventura, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release Yogafriends Fuerteventura from any and all claims or causes of action, known or unknown, arising out of Yogafriends Fuerteventura’s negligence. Please consult with your physician before beginning any exercise program.

By choosing to use the online Yoga classes found on this Site, you agree to the following:

  • Yoga is an individual experience. You will progress at your own pace, and if you experience any pain or discomfort, you will listen to your body, adjust the posture, and/or stop and rest when needed.
  • You understand there is an inherent risk associated with any exercise program including your voluntary participation in Yoga that may result in injury. You understand and are aware that the components of Yoga are potentially hazardous activities and may cause injury.
  • You acknowledge that you have either 1.) had a physical examination and/or have been given permission from your physician to participate in a Yoga program or 2.) that you have decided to participate in a Yoga program voluntarily and without the approval of your physician and hereby do assume all responsibility for your participation in the online Yoga videos or any other Yoga activity associated with Yogafriends Fuerteventura.
  • You, your heirs, and legal representatives, do hereby forever waive and release Yogafriends Fuerteventura, its members, teachers, agents and employees from any and all liability and responsibility from injury, accident, illness, legal and medical fees sustained now or in the future resulting from your participation in any Yoga videos or activities.
  • You understand that Yogafriends Fuerteventura is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition.

Cancellation and Refund Policy

Please note that because Yogafriends Fuerteventura retreats are limited to a small number of attendees, to allow for a more personable, intimate experience.

Our cancellation and refund policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.

It is your responsibility to read and understand the cancellation policy before making a reservation.

  1. Hold deposits are non-refundable.
  2. Hold deposits (minus €100 re-listing fee) are transferable to another attendee found and assigned by the original attendee.
  3. Full balance is due 6 weeks before the start date of the retreat unless otherwise noted.
  4. Cancellation requests submitted within 30 days of retreat date, 50% of total amount (less deposit) will be refunded.
  5. Within 14 days of your retreat: sorry but no refunds given, no exceptions.
  6. Any refunds allowed will incur a 3% processing fee.

Naturally, no one registers with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance (see below) once you have made your reservation. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies.
No refunds will be made for no-shows or any other unused services irrespective of whether they form part of the inclusive tour price or are in respect of pre-booked optional arrangements. You can cancel your reservation at any time by informing us in writing via our email. The cancellation will take effect when Yogafriends Fuerteventura has sent an email confirming the cancellation of the reservation. Cancellation fees are 100 Euros. We do not cover international bank transfer costs or any transaction fees for any kind of cancellation (Retreat bookings, Guest Yoga Instructor deposit or others). Yogafriends Fuerteventura highly recommends all participants protect themselves and their trip investment by purchasing an accredited Travel Insurance Protection Plan, in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses in the event you have an accident while on the retreat. Most travel insurance must be purchased within 14 days of making your reservation. Individuals are responsible for their own Personal Insurance. Your Personal Travel Insurance should include trip cancellation insurance. Personal items, such as jackets, cameras, purses and daypacks are the sole responsibility of the owner. Participants are required to provide a scanned copy of their Travel Insurance to Yogafriends Fuerteventura at the time of payment.

Please note that we require minimum numbers for the retreats and workshops to operate. Should the minimum number of participants not be reached, Yogafriends Fuerteventura reserves the right to cancel a trip that is below the minimum of 6 participants, in which case Yogafriends Fuerteventura will notify you in advance and all money paid to Yogafriends Fuerteventura will be refunded within 30 days of cancellation. Note that Yogafriends Fuerteventura is not responsible for any additional expenses occurred in relation to this trip, such as air tickets, changes in itinerary, passport and visa fees or medical vistas in preparation.

Travellers are required to provide a copy of their Travel Insurance and it is recommended that you include TRIP Cancellation Insurance. Yogafriends Fuerteventura is not responsible for conjunction of air tickets or additional travel arrangements booked through any source. Cancellations due to Travel Advisories, Acts of War or terrorism, Acts of God, Natural disasters, strikes, technical problems, political upheaval or any other circumstances outside the control of Yogafriends Fuerteventura. Cancellations for any of these reasons will not be eligible for any form of refund.

Deposits and Payments
Reservations are accepted on a first come, first served basis, as space is limited. To secure your place, a non-refundable deposit of €400 is due at time of reservation. Full payment is required 6 weeks before travel (unless otherwise stated). Payments can be made by bank transfer. Please note: PayPal payments will be subject to their 5% admin fee and credit card 2.5% European credit cards, 3% those outside of Europe.

In case of a bank transfer, please indicate the retreat date and your name and email address. We will contact you when we receive the deposit. If you do not receive any response from us, please, contact us through the following email welcome@yogafriends.eu.

Yogafriends Fuerteventura must receive a deposit of 400€, due 60 days before the beginning of the Yoga retreat date and the remaining balance due, 6 weeks days before the check-in date.

The reservation will not be considered effective until we confirm, by email, that we have received the 400€ deposit payment correctly.

Your Travel Arrangements

None of the transport costs from your home to our Yoga retreat are included in the retreat price. Yogafriends Fuerteventura is not responsible for any consequences resulting from cancellations or delays of any travel company you hire, or any irregularity in the documentation required for the trip. Transportation to and from the Yoga retreat is not included, unless we explicitly specify it.

 

Inclusions and Exclusions

Inclusions for the Yoga Retreats are: accommodation at the retreat destination, meals as stated in itinerary, all retreat classes and retreat activities included in the package. Exclusions are: daily excursions, personal documentation and visa costs, departure taxes, flights and travel to the retreat destination, travel and trip cancellation insurance, excess baggage charges, medical requirements including inoculations or vaccinations, meals and beverages not specifically mentioned in inclusions, telephone calls, laundry, optional extra tours, gratuities and items of a personal nature are not included. Prices quoted are subject to change in the event of any unforeseen increases in fuel costs including currency fluctuations (relevant to aircraft or travel and transfer services) and/or Government levies/taxes.

Disclaimer

Yogafriends Fuerteventura and all persons involved in retreats (herein after referred to as “AGENTS”) act only in capacity as AGENTS for the participant in all matters connected with travel, sight-seeing journeys and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the participant’s belongings. All prices quoted are correct at time of printing, include the cost of operation of the journeys, and are subject to currency changes. AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this retreat. This agreement supersedes all previous oral or written communications, representations, or agreements between the parties. Participants assume the risk involved when participating in Yoga, foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat. Participants agree that any and all disputes between Participants and Yogafriends Fuerteventura shall be governed by Spanish law. Participants agree to mediate any and all disputes prior to the institution of any litigation. In the event of any litigation between the Parties to this agreement involving their respective rights or obligations, such litigation shall take place in La Oliva, Spain and the prevailing party shall be entitled to recovery of reasonable attorneys fees and court costs of litigation. In regard to the stay during the Yoga retreat, AGENTS will provide safe, careful instruction and safe premises, but ask that each participant to take personal responsibility for their own self-care and (in the unlikely case) for any injuries incurred during retreat. Modifications are given to students with specific needs. If participants are unsure of their physical ability due to previous injuries, they should seek the advise of a healthcare practitioner before booking a retreat.

The information contained in this site is for general information on matters of interest. Given the changing nature of rules, regulations and laws and anomalies of electronic communication, there may be omissions or misunderstandings in the information contained in this site. In this respect, this information is given with the understanding that the authors cannot offer advice or services. Before taking any decision, you should consult Yogafriends Fuerteventura first. Although we have made every effort to ensure the reliability of this information, the information provided on this website can only be considered to be correct at the time of publishing, with no guarantee of accuracy or timeliness of the results obtained for a particular purpose. Yogafriends Fuerteventura´s partners, agents or employees will never be liable to you or any other person for decisions made in relation to the information provided on this site, as well as for any damage as a result of it. Yogafriends Fuerteventura works with other websites maintained by third parties over which Yogafriends Fuerteventura has no control. Therefore, we are not responsible for the information appearing on other sites that are not https://www.yogafriends.eu.

Our Liability

Yogafriends Fuerteventura is responsible for ensuring that the Yoga retreats we advertise on the website have the same service as the Yoga retreats you pay for, and the services offered will be carried out under a standard of acceptable quality.

Yogafriends Fuerteventura does not accept any liability for cancellations, threat of war, or delays and changes caused by war, terrorist actions or threats of industrial action, civil strife, closure of airports, technical problems of transport, natural disasters, staff cancellations, unforeseen changes in your circumstances, staff or other events beyond our control.

Amendments by Yogafriends Fuerteventura

Sometimes Yogafriends Fuerteventura will need to make some changes (example: class times, yoga teacher or other arrangements). Yogafriends Fuerteventura reserves the right to make changes and amendments at any time (example: Yoga teachers, class schedule, other activities, etc.). In case of any other major changes, we will inform you as soon as possible, if it is possible before your travel starts.

Travel Documentation

All travellers require a passport valid for at least 6 months after the date of departure, together with onward travel documents and sufficient funds for the duration of the stay. The onus is on the traveller to ensure passports and relevant visas are current and valid. Due to the fact that visa regulations and health requirements can change frequently, it is recommended that you check as soon as possible whether the application for tourist visas or health requirements is necessary. Applications, costs and relevant documentation are the responsibility of the traveller. Yogafriends Fuerteventura, their staff and their agents, cannot be held liable for any visas or travel documents not held by the traveller nor any costs relating to refused travel by Airlines or the authorities. If this is the case, you will be responsible for paying the cost of any assistance needed to solve these problems. In addition you must make the full payment of your Yoga retreat, without receiving any refund or compensation from Yogafriends Fuerteventura.

Your Health

It is your responsibility to consult a doctor, with knowledge of Yoga, to verify that you are in good health for doing Yoga and other physical activities that Yogafriends Fuerteventura books under your request. (f.e. hiking, biking, etc.).

We request that you inform us if you have any health problems before booking your place on our Yoga retreat. If you do not inform us about your health problems, Yogafriends Fuerteventura holds the right to cancel your reservation and will not refund any monies or offer any compensation. If you have health problems that may be affected by the activities of yoga retreat, Yogafriends Fuerteventura reserves the right to advise you not to participate in it, and you could be denied participation if we believe there may be a risk for your physical or psychological health.

If you feel any discomfort, pain or injury during any of the activities of the Yoga retreat, you must stop the activity as soon as possible and contact a member of Yogafriends Fuerteventura. If you choose to continue with the activities and there are chances of further worsening the injury, Yogafriends Fuerteventura reserves the right to deny you further participation in the Yoga retreat, without refunding any monies or offering compensation.

It shall be the responsibility of women who are between 12 and 28 weeks of gestation, to send a letter written by their doctor that says they are fit to travel and are capable of performing the activities we offer. It is advisable for pregnant women, who wish to attend the Yoga retreat, have practiced Yoga before.

Fitness Levels
Moderate fitness levels are required for the Yoga Retreats. Some days involve walking up hills and across valleys. The onus is on each participant to ensure that they are medically fit to undertake the tours.

Special Requests and Dietary Preferences
Special requests and dietary preferences should be specified at the time of booking. Whilst every effort will be made to fulfil these requests, Yogafriends Fuerteventura cannot guarantee that these requests will be met.

Group Bookings

When a booking is made on behalf of several individuals, the reservation is the responsibility of the person who has been authorized to sign on behalf of the others. Each group member must pay his/her deposit. In the case of special offers for groups, this discount is not included in the deposit, it will be applied to the final price to be paid upon arrival at the Yoga retreat, or 60 days in advance by bank transfer. If any of the members cancel within the 60 days before the start of the Yoga retreat, they will lose their deposit, be unable to transfer money to any other member of the group, but they can invite someone else to take their place. If a member of the group cancels up to 60 days before the start of the Yoga retreat, they may use their deposit to complete the payment of any other group member.

Complaints

If you have any problems during your Yoga retreat, please inform us as soon as possible and we will help you to sort out the situation. Please understand that Yogafriends Fuerteventura is not responsible for the behavior of individual members of the group.

Photographs / Videos
Yogafriends Fuerteventura will at times be photographing and/or videotaping the Retreat. Yogafriends Fuerteventura wishes to use such photographs/videos in its advertising, displays, publicity materials, and publications. Participants are deemed to have consented to Yogafriends Fuerteventura using such images of you.  However, if you prefer not to appear in any of the images/footage, please inform Yogafriends Fuerteventura prior to the commencement of the Retreat.

Acknowledgement & Acceptance
I have read the above Terms and Conditions and understand the information pertaining to the Retreat I am aware I must be covered by my own travel insurance appropriate to the activity in order to participate in this Yoga Retreat and will not hold Yogafriends Fuerteventura responsible.

The following points are key factors, which you need to acknowledge when registering for Yogafriends Retreats.
I understand and agree:

  1. That a €400 non-refundable deposit is due at the time of booking, with the balance payable no later than 6 weeks before the start date of the retreat.
  2. To qualify for the Early Bird Discount I must book and pay in full by date given.
  3. If I book within 6 weeks of the departure date I understand that full payment is required at the time of booking and I am subject to the refund policy.
  4. I have read and understand the cancellation policy.
  5. I must complete and return a Health and Emergency Contact Form.
  6. That I am participating in an active Retreat and at times may find it mentally and physically challenging.  The onus is on me, the participant, to ensure that I am physically fit to undertake the retreat.
  7. I take full responsibility for my own health and well-being during the program and I understand the risks of travel in the developing world.  I will not hold Yogafriends Fuerteventura or any of the contractors and staff responsible for injuries or other medical or emotional problems that might occur.
  8. I understand that Yogafriends Fuerteventura reserves the right to modify the itinerary, to accept or retain any person as a participant in the program at any time, or to withdraw the tour if they deem it necessary for the comfort, convenience or safety of the participants.
  9. I understand if I wish to cancel my reservation, it must be done in writing or via email and the cancellation will be effective as of the date Yogafriends Fuerteventura receives it. The deposit is non refundable and is subject to the refund policy – listed further down.
  10. Yogafriends Fuerteventura reserves the right to cancel a trip that is below the minimum of 6 participants. If this is to occur, Yogafriends Fuerteventura will notify me in advance and give me a full refund, including the deposit within 30 days of cancellation. I understand that Yogafriends Fuerteventura isn’t responsible for any additional expenses incurred in relation to this trip such as air tickets, passport and visa costs, nor any medical vaccination and preparations.
  11. I have read the below Full Terms and Conditions and understand and accept them, along with the Terms and Conditions – Essentials. (As above)